Shipping Policy

Shipping Policy

Thank you for choosing Pinkcity Handloom We are committed to delivering your order to you in a timely and efficient manner. Please read the following information carefully to understand our shipping process:

Processing Time:

• Orders are typically processed within 1-2 business days of receipt, excluding weekends and holidays.
• During peak seasons or promotional events, processing times may be slightly longer 1-2 days. We appreciate your patience during these times.

Shipping Methods and Rates:

• We offer several shipping options to accommodate your needs. Available shipping methods and rates will be displayed at checkout.
• Shipping rates are calculated based on the weight, size, and destination of your order.
• Please note that shipping rates are subject to change without prior notice.

Delivery Time:

• Delivery times vary depending on the shipping method selected and the destination of your order.
• Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your delivery.

International Shipping:

• We ship to international destinations. International orders may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates.
• Import duties, taxes, and customs fees may apply to international orders. These fees are the responsibility of the recipient and are not included in the shipping charges.
• International orders would take 4-5 days for delivery.

Incomplete or Incorrect Addresses:

• It is the responsibility of the customer to provide accurate and complete shipping information at the time of purchase.
• Please double-check your shipping address before completing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
• If customer address is incorrect, we would send a email for correct delivery, it’s customer responsibility to revert quickly for avoid delay.

Lost or Stolen Packages:

• Pinkcity Handloom is not responsible for lost or stolen packages after they have been confirmed as delivered by the carrier.
• If you believe your package has been lost or stolen, please contact the carrier directly to file a claim. We will do our best to assist you in resolving the issue.

Shipping Restrictions:

• Some items may be subject to shipping restrictions due to size, weight, or legal regulations. These restrictions will be noted on the product page.
• We do not ship to P.O. boxes or APO/FPO addresses at this time.

Contact Us:

• If you have any questions or concerns about our Shipping Policy, please contact us at contact@pinkcityhandloom.com Our customer service team is here to assist you.

Policy Updates:

• We reserve the right to update or modify this Shipping Policy at any time without prior notice. Please review this policy periodically for any changes.

By placing an order with Pinkcity Handloom you agree to comply with our Shipping Policy. Thank you for choosing us for your online shopping needs!